Telecom/Technology Expense Management (TEM) is a set of IT solutions specifically designed to manage a company’s entire lifecycle of technology assets and services. Medium and large size enterprises worldwide benefit from TEM solutions to improve costs, enforce telecom policies, and streamline decision-making.
TEMIA, the Technology Expense Management Industry Association, estimates that their 40+ TEM member companies currently manage over 30 Billion USD of technology costs per year. Traditionally, TEM implementations have mostly taken place in the United States with TEM initiatives currently spreading throughout Europe.
Typical TEM implementations can span multiple offices in multiple countries. TEM solutions integrate with all company telecommunications and technology providers for the purpose making very complex cost data-sets clear with actionable conclusions that are executed in a traceable manner.
The surge in mobile device usage over the past decade has increased TEM awareness and is continuing to drive the development of mobile-specific initiatives such as Managed Mobility Services (MMS), Bring Your Own Device (BYOD), and Enterprise Mobility Management (EMM). Mobile Device Management (MDM) and Real-time TEM (rTEM) are closely-related solutions and considered part of the broader TEM/MMS landscape.