With Mobile Lifecycle Management, Ezwim manages the full life cycle of all your mobile devices from ordering-to-disposal and the ongoing daily engagements with your mobile carriers for all new user activations and changes. Ezwim’s MFM comprises of three main focus areas:
1. Global TEM Reporting
Telecom managers will have access to enterprise-wide actionable information based on Ezwim’s best-in-class online TEM platform, global or local, through all phases of the telecom lifecycle.
2. Ordering & Provisioning
Telecom managers and end-users will be provided with 100% self-service web-shops and a managed ordering & support process to meet any of their day-to-day device and/or subscription requirements.
3. Helpdesk Support
The helpdesk support service provides smooth, efficient and responsive administrator and end-user support, global or local, through all the phases of telecom lifecycle.
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