The Hague, T-Mobile introduces My T-Mobile Pro: the new online service portal that allows large business customers to easily take control of their telecommunications. T-Mobile has identified a requirement in its customer base to provide a facility to manage their telecom requirements online directly for processes such as subscription activation. In a world of increasing complexity of telecoms (IT services), the requirement to have a clear overview without consuming unnecessary time is paramount. My T-Mobile Pro meets that need to organise telecoms for companies as clear and simple as possible.
Research by Telecompaper trade magazine and Partners in Telecom shows that IT and telecoms managers can be better informed about their company telecoms. For example, more than three quarters of companies are not informed of excessive calling and internet behaviour of employees by their provider. Through one clear dashboard My T-Mobile Pro gives IT and telecoms managers instant insight to and control over the cost of telephony and mobile data usage of their entire organisation. The online service portal also offers the possibility to directly control all other telecoms issues, such as ordering, activation, cancellation of subscriptions or changing phone settings from within a single environment.
In addition, My T-Mobile Pro monitors the status of pending status’ such as new orders and subscription changes, allowing the business to keep track of their administration within My T-Mobile Pro, such as registering devices in management and assigning new telephone numbers to employees.
Large business customers can use My T-Mobile Pro free of charge, providing the businesses with the power to implement much tighter controls on their telecom.
Milan Ruzicka, Director of Marketing at T-Mobile Business: ‘For many companies, telecoms matters are often one of the many activities of an IT or telecoms manager. Therefore they would prefer not to have to spend too much time on them, but do want to keep a good grip. With My T-Mobile Pro, we put the customer in the driver’s seat, because they are literally touching the dashboard buttons. That gives a lot of control and enables companies to better manage their telecommunications. Therefore, My T-Mobile Pro really adds something to their business operation.’
Collaboration with Ezwim
My T-Mobile Pro was developed in close collaboration with EZWIM, a global leader in supplying Telecom Expense Management solutions and provider of self-service portal solutions. Bram Cool, CEO of EZWIM: ‘My T-Mobile Pro distinguishes itself in the (Dutch) market by the number of functionalities that it offers, the ease of use and the security of the system with regard to data and privacy. T-Mobile Business is a forerunner in the market with this dashboard.