Ordering telecom assets requires advanced workflow capabilities with built-in approval steps and automated notifications. In addition it requires customized catalogues per employee profile and strict adherence to your company policies. Monitoring of workflows, updating catalogs, and handling exceptions is all part of Ezwim’s Ordering Services, which are often paired with Ezwim’s Inventory Management services.
Ezwim’s Ordering Services will allow you to:
Maintain company ordering policies by monitoring the workflow process
Manage and verify changes and disconnects
Manage both external and internal ordering SLAs
Maintain up-to-date service and device catalogs
Confirm delivery of devices to their destination
Validate orders against your contracted rates and orchestrate disputes when your carriers are in error